WE, the members of the
Illinois Movers and Warehousemens Association, stand united in our sincere
beliefs that honest, ethical, efficient, and quality services to the public are the
ultimate goals of this organization. Whereupon we pledge ourselves to uphold and advance
the following ideals and principles: TO maintain standards of professionalism and
personal conduct that will reflect in a responsible manner on IMAWA and the moving and
storage industry.
TO adhere to all laws, rules, regulations, and applicable tariffs governing moving and
storage operations, whether in intrastate or interstate commerce; and to conduct business
in an ethical manner consistent with the laws of the State of Illinois and the United
States of America, or any subdivision thereof.
TO consistently offer and provide the most efficient and reliable moving and storage
services available, while adhering strictly to a policy of truth, honesty, integrity, and
fairness in all business transactions.
TO promote the elimination of fraud, deceit, misrepresentation, and unethical practices
within the industry.
TO give fair and honest
consideration to all complaints.
TO be conscious and considerate of consumer needs and to continually promote the
progress, fraternity, education, and dignity of our industry so that the public will be
better served.
TO act with fiscal responsibility and to maintain sound business relationships with
suppliers, industry, and trades.
TO refrain from defaming competitors by falsely representing or falsely disparaging the
quality of their services.
TO maintain the highest concern for the health, welfare, and safety of our employees,
while recognizing their needs as both human beings and individuals.
TO protect free enterprise in a democratic society and to foster the commercial
viability of the small business component of our industry.
TO afford all members and applicants maximum due process in the administration of
Association affairs, to promote competitive practices, and to eliminate unlawful restraint
of trade within the industry.
TO faithfully fulfill all obligations of membership, including the timely payment of
all charges for membership affiliation and services.
AND to adhere to the Association Bylaws and this Code of Professional Conduct as
adopted by the governing Board of the Illinois Movers and Warehousemens
Association.